The Stamford Marriott Rape: Follow-Up Letter from Corporate

Received by e-mail this morning:


Dear Valued Guest,

Thank you for contacting Marriott.

We wish to convey our respect and sympathy for Ms. Doe and her family, who were the victims of a horrendous crime at one of our franchised hotels in 2006. Fortunately, the perpetrator has been caught, convicted and is serving time for his offense.

It was a mistake to suggest that the victim of this tragic incident was responsible for the vicious crime against her. As soon as we learned that this offensive language was included by the insurance company’s defense lawyers in their response to Ms. Doe’s civil suit, we asked that it be withdrawn and it was on Monday, August 17.

This incident is not reflective of our corporate culture or ethical standards, and we apologize to all of our guests and customers who were so deeply offended by the words used in the legal pleading.

Regards,
Marriott Customer Care

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