Letter from Marriott

Sent an e-mail to the Stamford Marriott today asking "them" to do the right thing regarding the lawsuit involving the woman who was raped in front of her children in its parking garage. In a classic example of the zero sum games played everyday in our courts, attorneys for the Marriott claim the woman "failed to exercise due care for her own safety and the safety of her children."

To my surprise Marriott responded. Unfortunately, their response was no surprise:


Dear Valued Guest,

Thank you for contacting Marriott.

We wish to convey our respect and sympathy for Ms. Doe and her family, who were the victims of a horrendous crime in 2006.

Marriott is profoundly sorry that such a terrible thing happened to the victim of this violent crime. And unfortunately this situation has created a mistaken impression that Marriott lacks respect and concern for Ms. Doe or other victims of violent crime.

However, out of respect for the privacy of the victim and the expectations of the Court in the pending litigation, we are not at liberty to comment on the claims or defenses in this case.

Regards,
Marriott Customer Care

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